BEST PRACTICE IN SALESFORCE


As the demand for Salesforce has grown exponentially as an essential tool for enterprise businesses, the need to achieve best practice in Salesforce release management and overall security has become increasingly important. Traditional applications don’t require the same level of discipline and due diligence in their release management and security that Salesforce requires. In addition to the major benefits of Salesforce, enterprises must factor in the importance of releasing frequent updates and maintaining ever-rising security standards.

Salesforce gives enterprise customers access to a suite of cloud-based tools that benefit businesses in several ways. Salesforce allows companies to store and manage customer information, automate marketing and sales processes, and create and deliver personalized customer experiences. Therefore, keeping this system up to date is essential in ensuring that all of its components are working as expected.

Salesforce-based enterprises must become proactive in monitoring and managing their Salesforce instance. This means staying on top of the ever-evolving security and release management landscape to ensure that their system is up-to-date and secure. As Salesforce technology is always changing and updating, it becomes essential for enterprises to have a system for regular releases and updates.

To properly manage Salesforce release management, enterprises should follow these best practices:

1. Set a release cadence: Establishing a consistent release schedule offers IT departments more control over their resources and lessens the burden when a release is due. By having a predictable schedule, IT departments can plan and proactively manage release related tasks.

2. Communicate release information: IT departments can prevent user confusion and frustration by taking the time to communicate release details in an easy-to-understand format and on a consistent basis prior to the release. Having an up-to-date alter native platform for authors to review and approve release related documents and artifacts is also helpful.

3. Automate the deployment process: Automating the deployment process eliminates the need to manually deploy and test each release, thus making the process much more efficient and helping to prevent errors. Automation also helps ensure that the release cycle runners are following a consistent deployment model.

4. Create a backup and recovery strategy: To maintain the integrity of the Salesforce system, it is important to have an up-to-date backup and recovery solution. This ensures that if something goes wrong, or worse, if something is leaked, the system can be restored to an earlier version that is secure and up-to-date.

5. Track user acceptance: By tracking user acceptance, IT departments can provide input into upcoming releases and make sure that they’re optimizing the new features for users. This is especially important when releasing new features, as there can be major implications for the user experience.

6. Monitor security: It is essential to have a system in place to monitor the security of the system and to ensure that it is up-to-date. This should include using security protocols such as Role Based Access Control (RBAC) and authentication and authorization.

7. Keep track of performance metrics: Measuring the performance of the system over time is key in keeping the system functioning optimally and will help to identify any issues that may need to be addressed. This can involve collecting and tracking performance metrics such as the number of transactions, the overall response time, and how quickly the system is recovering from crashes.

By following these best practices, enterprises can ensure that their Salesforce instance is running smoothly and efficiently, and that their customers are happy with the experience. This is a must for any enterprise that is looking to gain and maintain a competitive edge in the marketplace.

Using a software-based solution to help enterprises achieve best practice in Salesforce release management, Salesforce data backup and recovery, and Salesforce security can assist them in staying up-to-date on the latest trends and ensure that the system is as secure as possible. A software-based solution like this can also help to reduce downtime and streamline the process of releasing and managing Salesforce upgrades. By proactively addressing Salesforce release management best practices, enterprises can rest assure that their Salesforce instance remains secure and up-to-date with the latest advancements in the world of cloud technology.

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Salesforce

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Flosum

“Flosum is the best native release management tool that you will fall in love with. I have gained confidence in my role and has given me the ability to view release management from a whole different perspective.”

Faizan Ali

Faizan Ali
Salesforce Consultant at Turnitin