API LIMITS SALESFORCE


The Salesforce platform has long been a driving force behind many of the world's greatest successes. Its ability to store data, provide advanced analytics, and build enterprise-level applications has revolutionized the way we interact with technology and improved the customer experience.

Nevertheless, as the number of applications on the platform and the demand for faster, more advanced features grows, a variety of limiters have been put in place for the safety of the platform. One of those limitation is the number of API calls at any given moment. As an enterprise Salesforce user, it is important that you understand the limitations of API requests, and what steps can be taken to ensure that your organization is not taken offline due to an API overage.

API Requests and Salesforce

API requests are instructions that are sent to Salesforce from other systems or applications, allowing them to pull in data or make changes to existing records. This process helps provide near-instantaneous responses to user interactions, leading to a seamless experience across all systems not hosted on Salesforce.

In the consumer space, the number of API requests a Salesforce customer may make is unrestricted. However, for enterprise Salesforce customers, the API request limit is subject to certain parameters. Currently, an enterprise Salesforce customer may make up to 5,000 API requests in a 24-hour period. This limit, while relatively generous, is easily exceeded by a growing enterprise, and must be managed for a customer to remain compliant.

Factors to Consider When Optimizing API Requests

Maximizing your Salesforce API requests is an important task for any enterprise customer. Here are a few things to consider when looking to optimize your API requests and better manage the usage of your platform:

1. Understand the types of requests that are being made. Are they loading data, making changes to existing records, or something else? Knowing exactly what kinds of requests are being made will help you better plan and adjust the number of requests.

2. Use a Salesforce release management system or third-party application to automatically monitor API use. This will help you better manage the impact of routines that you may not have taken into consideration when initially setting up the platform.

3. Enforce best practices when running automated software tests. Automated software testing can be an invaluable tool when it comes to long-term development and debugging, but it can also quickly lead to a large number of API requests in a short period of time.

4. Take measures to reduce redundant requests. Before sending any request to Salesforce, double-check to make sure it's not a duplicate. Reducing duplicate requests can help reduce the overall number of API requests while also helping to ensure that the data on Salesforce is up-to-date.

5. Utilize Salesforce data backup and recovery solutions. These solutions can help keep your platform up and running even if something were to go wrong. With these solutions in place, you can avoid having to start from scratch if an API overage were to occur.

6. Implement Salesforce security solutions. Security solutions can help protect your organization from malicious actors attempting to access or manipulate your data. By hardening the security of your platform, you can help ensure that no malicious actors can ease your API request limits.

Conclusion

Modern businesses require modern software solutions, and Salesforce is no exception. Managing your API requests is an important part of preserving the performance of your platform and can be the key to success when it comes to achieving greater productivity and success via the Salesforce platform. As an enterprise Salesforce customer, understanding the limitations of the API request limit, and taking the above measures to ensure that your organization meets those limits, can be invaluable when it comes to preserving your organizations performance and achieving your goals.

Topics:

salesforce api

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Salesforce rest API

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Faizan Ali
Salesforce Consultant at Turnitin