The Salesforce API Call Limit (APIC) is an important factor in delivering a successful and efficient enterprise solution for salesforce release management, salesforce data backup and recovery, and salesforce security. Organizations need to ensure that their Salesforce API limits are being closely monitored and proactively managed to prevent disruption in their business operations and to ensure cost-effective availability of resources.

Salesforce has set a daily API call limit for each customer as a safety mechanism. The API call limit is necessary to ensure maximum performance and scalability of the entire Salesforce system. The API call limit applies to Apex code that is executed on the Salesforce platform, as well as external calls from 3rd parties. The limit is reset every 24 hours, and can vary depending on the company’s agreement with Salesforce. For companies, reaching the call limit can result in a disruption of their business operations, and they can incur financial penalties from Salesforce for exceeding the limit.

For organizations to prevent API call limit issues and ensure a successful and efficient enterprise solution, an efficient release management strategy should be in place. A good release management strategy should include proactive monitoring of the API call limits, alerting mechanism to identify any potential issues, and a proactive review of any updates or changes to ensure that they do not exceed the API call limit.

The first step in establishing an effective release management strategy should be to monitor the API call limits on a regular basis. This can be done by using Salesforce’s API Limit Monitor, which is available in the Setup menu. By utilizing the API Limit Monitor, organizations can ensure that their APIs are running within the prescribed limits and take corrective action if they exceed the limit.

The next step should be to create an alerting system to identify any potential API call limit issues. The most common alerting system used is to set a threshold to trigger an alert. If the threshold is crossed, then the alert is triggered. This system allows organizations to proactively address any issues that may arise with regards to the API call limit.

Finally, organizations should review any updates or changes made to their Salesforce setup to ensure that they do not exceed the API call limit. Organizations should review the code and assess the impact of any changes made to their Salesforce setup. If they are confident that the changes will not exceed the API call limit, then they can proceed with the update or change. If there is any doubt, organizations should contact Salesforce to ensure that they do not exceed the limit.

Organizations should also review their current setup to identify any opportunities to optimize their API calls and reduce their API call limit. This can be done by streamlining the code to reduce unnecessary API calls, caching data to reduce the number of API calls, and monitoring their API's performance.

By implementing a proactive release management strategy, organizations can ensure that their API call limit is managed effectively and that their business operations remain uninterrupted. This will result in a more efficient and effective salesforce solution, and will help organizations avoid any financial penalties incurred from exceeding the API call limit.


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“Flosum is the best native release management tool that you will fall in love with. I have gained confidence in my role and has given me the ability to view release management from a whole different perspective.”

Faizan Ali

Faizan Ali
Salesforce Consultant at Turnitin