SALESFORCE API CALL LIMIT
With increased reliance on Salesforce, many enterprise IT units have been encountering an unfortunate consequence—API call limits. The limits set on API calls by Salesforce are unavoidable and occasionally disruptive, making reliable release management and performance all the more important. To help manage the effect of API call limits, an enterprise should consider an advanced Salesforce release management, data backup and recovery, and security solution. API call limits are an inherent feature of Salesforce. The platform’s API (application programming interface) makes available a set of standardized operations which can be reached via remote communications. It is through a customer’s API requests that they gain access to various Salesforce services. But due to stress on the infrastructure, Salesforce has had to develop this restriction to maintain a high level of service reliability. This constitutes a unique challenge for enterprises. On one hand, Salesforce enables companies to be successful by providing access to their data and services. On the other, the performance of an enterprise’s Salesforce infrastructure is restricted by call limits. An unexpected spike in API calls can easily saturate Salesforce’s circuit breaker, leading to an overload on resources and reduced performance. It is imperative, then, that IT managers look at possible ways to best structure their API call limits in conjunction with their Salesforce solution. For instance, in order to alleviate the pressure from API call limits, companies should look towards developing well-rounded release management, data backup and recovery, and security management protocols. Enterprises should have in place rigorous barriers towards preventing API overloads such as testing, integration, and deployment of a comprehensive Salesforce solution. IT managers should approach platform maintenance with thorough development schedules and tests that ensure that their platform is able to handle the limited API calls. It is also important that organizations be aware of the need for making data backups and recoveries during this process. Companies should have comprehensive plans in place for data backups and disaster recovery, in order to be sure that their Salesforce technology is well-prepared for a variety of unexpected situations. Lastly, Salesforce administrators should take the necessary precautions to ensure that their system is secure from a variety of threats such as malicious access and data manipulation. Companies should invest in an effective security solution that vigilantly defends the Salesforce platform. All these strategies can work together to provide an enterprise with a complete and effective release management and security program. API limitations are an inevitable feature of Salesforce. Nevertheless, enterprise IT units should strive to not let them become disruptive to operations. By putting in place a system that understands your enterprise’s Salesforce API needs, IT managers can increase their ability to maximize the API call limit. Through an effective release management, data backup and recovery, and security solution, even API call limits can be used to the customer’s advantage.
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