REST API LIMIT SALESFORCE


Salesforce provides a broad suite of powerful tools for enterprise customers to take advantage of, but REST APIs are among the most commonly utilized — and there are limits to how much they can do. Knowing what these limits are, and how best to use them, can be key to helping organizations maximize their data flows in a secure and efficient way.

Most enterprises find themselves in need of Salesforce Release Management, Salesforce Data Backup, Salesforce Security Solutions, or other Salesforce-specific services. These services often require careful administration of Salesforce's REST API — And there are strict limits to use of these APIs, set by Salesforce itself. This can be a challenge to organizations using the API, as understanding and following these limits is critical to both the performance and security of their data.

Salesforce REST APIs have limits that are determined by requests per second (RPS). This means that an organization may be limited in the number of requests they can send. If too many requests are sent, Salesforce may return errors, stop processing, or even lock out users. Organizations must be mindful of this limit and structure their data flows and other Salesforce operations to be mindful of these restrictions.

The other key factor for managing Salesforce APIs is response time. This is the amount of time it takes Salesforce to process the requests after they're received. This is important to consider, as delays on an API request can lead to delays in data processing or respond to other operations dependent on the Salesforce platform. Salesforce imposes time limits to how long API responses can take — A request must return a response within 15-20 seconds. Longer response times can result in errors or timeouts.

Fortunately, Salesforce provides a variety of best practices and tools to manage the RPS and response times of a REST API. The Salesforce REST Explorer is a free tool that can help organizations monitor and analyze the performance of their APIs, including RPS and response time. This can help them better understand and make the necessary adjustments to their data flows and operations.

Salesforce also offers a variety of advanced tools for managing their API operations. These include integrations, caching layers, and Webhooks. Integration tools allow organizations to connect their third-party applications to Salesforce, while caching layers store and persist often-used API requests and responses. Webhooks can also be used to analyze API request performance and provide alerts when certain thresholds are met. All of these options can help organizations maximize their use of the Salesforce REST API, and minimize the risk of overloading or timing out of requests.

By knowing and following the REST API limits of Salesforce, and taking advantage of the many tools, organizations can make the most of their Salesforce investments and achieve the greatest possible performance. With the proper care and monitoring of their APIs, organizations can maintain a secure and fast environment for their Salesforce operations — helping them unlock the power of digital transformation.

Topics:

salesforce api

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Salesforce rest API

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Faizan Ali
Salesforce Consultant at Turnitin