As Salesforce-powered enterprise organizations continue to grow, so does the complexity of their Salesforce releases, data backup and recovery requirements, and security solutions. With the sheer volume of Salesforce’s API offerings, it can be difficult for teams and IT administrators to keep track of obsolescent and deprecated applications, and to determine the best processes and strategies for navigating changes. In this article, we outline key strategies to help Salesforce enterprise clients navigate Salesforce API deprecation and maximize the reliability and security of their Salesforce instances.

What is Salesforce API Deprecation?

Salesforce API deprecation occurs when Salesforce terminates support for an API or feature. In certain cases, API deprecation may be signaled months or years before actual termination, giving enterprise clients ample time to adjust their processes and strategies to create minimal disruption. Salesforce routinely updates or retires aspects of their APIs to provide clients with the most secure and effective technology possible.

Affected APIs are typically marked as “deprecated” in their metadata, signaling to clients that the API is still usable, yet will be discontinued in the future. If an API is marked as "obsolete," that means it has been retired and must no longer be used for Salesforce processes and activities.

When Salesforce deprecates APIs, reworking projects and deployments can be necessary to ensure compatibility with new versions or applications. Updating or retiring APIs can also create potential liabilities if the enterprise does not have an effective Salesforce release management, Salesforce data backup and recovery plan, or Salesforce security solution in place.

Best Practices for Navigating Salesforce API Deprecation

Although Salesforce API deprecation may seem overwhelming, with the right planning and strategies, enterprise clients can proactively manage API deprecation before it becomes a problem. Here are key best practices and strategies for navigating Salesforce API deprecation:

1. Have a Plan in Place

In order to manage API deprecation effectively, it is important to develop a plan and strategy in advance. This plan should consider the specific integrations and customizations of the Salesforce instance, as well as any possible liabilities or risks that could develop from Salesforce API deprecation.

It is important to create a clear roadmap for how the organization will address API deprecation and any changes it may necessitate. One of the earliest steps of this roadmap should be mapping out all aspects of the Salesforce instance, including integrations, customizations, and technologies, to gain an accurate understanding of the scope of the project, and to identify which existing features and applications are vulnerable to API deprecation.

2. Institute Effective Release Management

Since API deprecation can necessitate reworking complex configuration processes, it is important to have an effective Salesforce release management system in place. Having a complete inventory of Salesforce infrastructure and all configurations and processes can help prevent any disruptions or confusion associated with API deprecation.

When part of a Salesforce release management process, having a centralized repository to track Salesforce applications, features, APIs, and integrations is essential. This repository will serve as a single source of truth, allowing teams to quickly reference and review any APIs that may be affected by API deprecation.

3. Utilize Effective Data Backup and Recovery Solutions

API deprecation can cause problems for running applications, so it is essential for enterprise clients to ensure their Salesforce data backup and recovery solutions are up to date. Taking regular backups of Salesforce data in different formats can help ensure a seamless transition when working with updated APIs, and that any data that may be lost during the API deprecation process can be easily recovered.

The use of a third-party data backup and recovery solution tailored for Salesforce will ensure extreme data security and availability. An automated solution can do most of the work seamlessly and without human intervention, and ensure data is backed up and restored quickly and reliably.

4. Ensure Optimal Security

Since API deprecation can create vulnerabilities in Salesforce instances, optimal security must be a priority. This means utilizing an advanced Salesforce security solution that can detect and mitigate any security threats, both from internal and external sources.

An effective Salesforce security solution should also be able to detect and mitigate any malicious activities and data leakage, and provide real-time visibility for early detection of suspicious activities and malicious users. The solution should have continuous monitoring and alerting capabilities as well, to enable IT administrators to detect any suspicious activities or data loss or compromise in a timely manner.


Navigating Salesforce API deprecation can be challenging, particularly for enterprise clients. However, with the right planning and strategies, organizations can effectively manage this process and maximize the reliability and security of their Salesforce instances. Having an effective Salesforce release management system, comprehensive data backup and recovery solution, and robust security platform in place will go a long way toward preventing any disruptions or vulnerability related to Salesforce API deprecation.


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“Flosum is the best native release management tool that you will fall in love with. I have gained confidence in my role and has given me the ability to view release management from a whole different perspective.”

Faizan Ali

Faizan Ali
Salesforce Consultant at Turnitin