SALESFORCE HISTORY REPORT
The Salesforce History Report is an integral part of the enterprise user experience. For those seeking a Salesforce Release Management, Salesforce Data Backup and Recovery and Salesforce Security solution, this report captures the entire journey of how the Salesforce application has evolved over time, from its humble beginnings to its current position as a leading customer service system. In 1999, Salesforce was founded in San Francisco, California by former Oracle executive, Marc Benioff, and started out as a platform for customer relationship management (CRM) software. Before this point in history, Salesforce was known as Work.com, an online marketplace for business applications. It was due to Salesforce’s success that it soon outgrew its Work.com roots, eventually leading to the acquisition of its parent company in 2000. As the years progressed, Salesforce continued to undergo evolution and expansion as a business application, helped by decades of experience and trend research. From Salesforce Classic to its current iteration known as Lightning Experience, the Salesforce platform has undergone countless changes over the years. In 2011, Salesforce acquired Buddy Media, paving the way for its Social Studio platform – the first tool of its kind, allowing Salesforce users to connect with their customers on a social level. This, in turn, opened up many opportunities with regards to customer engagement and building customer loyalty. After that, Salesforce began to heavily invest in the IoT space and built out a Salesforce IoT Platform, allowing users to securely manage, access, and analyze data from IoT devices. This history report of Salesforce also showcases multiple acquisitions the company has made over the years, such as the MuleSoft acquisition in 2018 – a platform that brings data from various sources, across different departments and devices, into a single, unified repository understood by Salesforce applications – and the Tableau acquisition in 2019, allowing the ability to combine and analyze Salesforce data and the external sources. All of these acquisitions have solidified the Salesforce platform’s place as a leader in the customer service space, and a provider of thoroughly integrated solutions for enterprise users. As a salesforce staff looking for a Salesforce Release Management, Salesforce Data Backup and Recovery and Salesforce Security solution, Salesforce’s history report helps you make informed decisions. The report acts as a reminder that Salesforce has come a long way and serves as an added incentive to opt for a Salesforce Release Management, Salesforce Data Backup and Recovery or even Salesforce Security solution if the enterprise needs a more comprehensive suite of services. After all, Salesforce’s years of modernization, expansions and acquisitions demonstrate that it’s a technology worth investing in.
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