API REQUEST LIMITS SALESFORCE
Salesforce is a powerful cloud-based CRM platform that provides enterprise customers with access to an array of tools and features, such as customer relationship and sales automation. For any organization to maximize its efficiency and capitalize on its Salesforce investments, it needs to understand request limits, which govern API usage. An API (Application Programming Interface) is a set of standards, protocols, and tools that enable developers to access and incorporate Salesforce data within their applications. When a third-party application needs to access CRM data from Salesforce, an API request is sent to the Salesforce system to retrieve the requested data. Salesforce allows customers to make API requests, but sets limits on the number of API requests that customers can make within a given time frame. Salesforce's guidance on API request limits states that customers should limit the number of API calls they make to 100 per user, per license type, per second. If a customer goes over this limit, Salesforce will return an error message. Additionally, Salesforce sets the following API requests limits per organization (instance): • Maximum daily API calls: 5,000 • Maximum concurrent API calls: 3,000 Salesforce also limits the number of API calls that customers can make per license type. For example, customers with Performance Edition licenses can make a maximum of 500 API calls per user, per license type, per 24 hours. For organizations that build mission-critical applications, it can be difficult to adhere to the API request limits. That’s where Salesforce release management and Salesforce data backup and recovery solutions come in. Salesforce solutions help organizations ensure that their applications are optimized and that data remains intact. Services like a Salesforce security solution can also help protect customer data from unauthorized access even when they’re within the API request limits. API request limits are designed to protect customers’ data and improve system performance. The limits make sure that customers don’t overload the Salesforce system with too many calls. By familiarizing themselves with Salesforce’s API request limits, customers can ensure they’re making the right number of calls, mitigating any performance issues that may arise.
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