SALESFORCE COMMUNITY LICENSE TYPES


For organizations looking to access the full suite of Salesforce capabilities, understanding the nuances of Salesforce community license types is a critical part of the process. When implemented correctly, Salesforce licenses offer corporations of all sizes access to virtually unlimited ways of streamlining customer-facing operations and cultivating long-term loyalty.

For the enterprise user, Salesforce community license types come with direct subscription benefits. These include access to the full suite of Salesforce features, unparalleled flexibility when it comes to customization, scalability to multiple departments, and integrability with a range of other industry-leading solutions. If your organization pays for one type of Salesforce license, you can choose from three additional license types to add more users and capabilities. These include the Partner Community, Customer Community, and Platform Community, each of which hold various components and features that Salesforce considers to be 'best in class.'

The Partner Community licenses enable companies to collaborate, communication, and forecast with partner organizations. This license provides access to an exclusive set of dashboards and reports that enable insights and collaboration across multiple departments, companies and interests. Additionally, customers with the Partner Community license type get access to enterprise-ready features such as product recommendations, ability to connect with partners and customers in real-time, and the ability to create relationships with other customers and partners.

These features are incredibly useful for enterprise users who require advanced collaboration between multiple departments. The Partner Community license also helps sales reps stay on top of trends in their industry, identify opportunities, and discern customer preferences in real-time.

The Customer Community offers customers an array of exclusive features and components, too. This license type offers customers real-time customer feedback, the ability to create custom surveys, automated email campaigns, personalized push notifications, and more. Platform Community licenses are great for large enterprises that require access to multiple applications. The license offers users access to custom apps and integrations that offer unparalleled scalability and performance. With the Platform Community license, businesses can quickly and easily integrate applications from Salesforce’s ever-growing library of products.

For companies looking to optimize their customer-facing operations, choosing the right Salesforce license type is essential. By understanding the nuances of each available license type, enterprise users can quickly and confidently access advanced Salesforce features — improving their ability to comprehend customer needs and quickly offer tailored solutions.

At Foo Tools, we understand the complexities of selecting the right Salesforce license type for your business. As a provider of Salesforce release management, Salesforce data backup and recovery, and Salesforce security solutions, our team is here to help make sure customers get the most out of their Salesforce investment. Contact us today to learn more about Salesforce community license types.

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Faizan Ali

Faizan Ali
Salesforce Consultant at Turnitin