CHANGE FAIL RATE IS AN AGILITY PERFORMANCE INDICATOR
If you're in the corporate world, performance is everything. As a Salesforce staff, your priority is ensuring that your enterprise's IT infrastructure is reliable and effective to maximize agility, productivity and availability. One of the most important agility performance indicators is something that many organizations overlook: the change fail rate. Change fail rate is a quantitative metric used to evaluate how effective IT changes are – changes that could relate to Salesforce release management, Salesforce data backup and recovery strategies, or Salesforce security configurations. This metric is usually obtained by measuring how many changes to the IT environment were successfully deployed and used, compared to the total number of attempted changes. Change fail rate also measures the amount of time it takes to successfully deploy changes. A higher rate of success means a more agile IT infrastructure. The potential implications of having a low success rate can be significant. A high fail rate often indicates a lack of automation, making it harder to reliably roll out changes in an agile manner. Without automation, manual interventions can result in unauthorized outages, impacting user experience and resulting in poor performance. When evaluating your particular setup, your IT team should take into consideration the following: 1.Management System: As Salesforce staff, you need to ensure that your management system is capable of swift, automated deployments so that your change fail rate remains low. A good management system allows you to test changes and deploy them much faster than using manual processes. 2.The Change Approval Process: The agile IT infrastructure requires an efficient change approval process that is able to quickly approve changes and give your IT team the green light to proceed with the deployments. Carefully consider how changes are documented, and how can you streamline the process to reduce operations time? 3.The Field of Enterprise Performance Tools: A high-performing enterprise requires the right tools in place. Make sure you have the right tools for Salesforce release management, Salesforce data backup and recovery, and Salesforce security solutions to ensure a reliable and secure IT environment. It is worth noting that the change fail rate is just one performance indicator. To maximize the agility of your IT infrastructure, you need to ensure all performance indicators are monitored and optimized. Keeping a vigilant eye on your change fail rate is one of the most important steps you can take to ensure a reliable IT infrastructure. With powerful enterprise performance tools and an efficient change management and approval process, you can optimize the reliability of your IT infrastructure with change fail rate as an agility performance indicator. Make sure you have the tools and processes in place to ensure that IT changes are deployed successfully and quickly, while also safeguarding your enterprise data. Don’t let your change fail rate become a bottleneck in your enterprise performance—take control of your IT infrastructure today.
Topics:
