As businesses of every size grapple with the rapid digital transformation, understanding how enterprise uses of the Salesforce platform has become increasingly important. It's easy to appreciate the potential of the platform's solutions for sales, marketing, and support. But what about the development team that works on all the customizations needed to fulfill business requirements?
It's time to start implementing more specialized features such as Salesforce release management, Salesforce data management and Salesforce security.
With DevOps implemented within the Salesforce platform itself, teams benefit from working in a comfortable development environment that aligns with their existing Salesforce instance.
Here we explore how three businesses have implemented DevOps within Salesforce for streamlined, intuitive workflows and improved customer experiences.
Security and regulation at the forefront for Cushman & Wakefield
Cushman & Wakefield is a strong example of a company that has benefited from leveraging Salesforce-native solutions to optimize its operations. A commercial real estate giant, it originally used Jenkins for their automation server, which was struggling with the complexity and uniqueness of Salesforce tasks.
By using Flosum’s integrated, Salesforce-native platform, compliance and security issues began to rapidly improve, leading to a 3X improvement in development and deployment velocity. Cushman & Wakefield also saw a 50% reduction in release to production audit time, whilst adherence to industry SOX regulations became easier through sensitive client data being better protected.
Centralizing processes across business units for Cargill
Operating in over 125 countries, Cargill, a food and agricultural products and services company also needed to change their DevOps processes to better align with Salesforce. They were using Salesforce as a mission-critical platform, but business units were operating independently. This led to standardization issues, duplicated efforts and technical challenges with the various tools and processes being applied to its projects.
IT chose Flosum’s DevOps solution as it had the technical requirements needed, alongside a Salesforce-native architecture, that met its global security requirements. The move installed a centralized group processes environment, improving governance, operational efficiency and its release quality. The result? A 60% increase in deployment velocity, and a 50% reduction in bugs within new projects.
Integrated DevOps for lower costs and streamlined processes at BBC Studios
As a household name, BBC studios gives us a strong third example of Salesforce DevOps success. Initially, it ran three separate solutions: Bitbucket for repository management, Jira for repository team management, and Octopus for development. Without a unified environment, merging was inefficient, there were issues with scalability and manual intervention was a common occurrence.
Using Flosum’s integrated solution, BBC studios’ deployment speed increased by 30% through better alignment and efficiencies in a single tool. Flosum Scan led to a higher number of code issues caught before these deployments too, and significant cost savings came from moving from three tools to a single, all-encompassing one.
Salesforce DevOps: the power to tackle varied enterprise challenges
For businesses of all sizes, implementation of Salesforce solutions can lead to streamlined processes, automated workflows and increased development productivity that will make a difference to customers and your bottom line. The DevOps process is key to ensuring success when integrating Salesforce release management, data backup and recovery, and security - ultimately leading to a positive customer experience and loyalty to your brand. Enterprises that have embraced DevOps with Salesforce solutions have shown the possibilities of remarkable success in improving customer service and operational efficiency by working in a familiar, native environment.
