If there’s one thing we can all agree on after Dreamforce 2025, it’s that we’re entering a new chapter of the Salesforce ecosystem. One powered by AI agents, backed by data, and built on trust.
This year’s Dreamforce wasn’t just about innovation. It was acceleration and security.
With the unveiling of Agentforce 360, Data 360, and a vision for the Agentic Enterprise, Salesforce is working to redefine how humans and AI collaborate within the Salesforce ecosystem.
For those of us who live and breathe Salesforce every day, it was impossible not to think: “How do we make sure we are doing this quickly, but with security and governance in mind?”
Agentforce 360: Operational AI
Agentforce was the headliner at Dreamforce. Salesforce’s defining shift from conversational AI to agentic AI, where agents can actually take action across Sales, Service, Marketing, Data 360, and others.
With native integration to OpenAI’s GPT and Anthropic’s Claude, Agentforce is now Salesforce’s fastest-deployed product ever. The implications are huge. AI agents aren’t just helping users write emails or summaries anymore; they’re making changes in orgs, editing metadata, and executing workflows.
This is the future of Salesforce operations. And as exciting as it is, it’s also where governance, observability, and rollback control become more important than ever. One rogue agent could corrupt years of data in an instant, and you need to be sure that you know what is happening in your instances.
Behind the scenes at Flosum, we’re already planning ahead for the best ways to ensure these innovations are backed by safe, secure, scalable solutions. Because in a world of autonomous agents, trust—in both the technology and in your enterprise’s long term success framework—is your strongest asset.
Data 360: The Brain Powering the Agents
Salesforce’s renaming of Data Cloud to Data 360 may seem cosmetic, but it’s anything but. Data 360 is now the “contextual data fabric” that powers these new AI agents, giving them real-time, unified, and accurate data across every interaction.
For teams managing complex deployments, that means your data, metadata, and AI logic are now intertwined like never before. And when things go wrong (it’s not if, but when), having backup, restore, and data integrity baked into your Salesforce pipeline isn’t optional: it’s foundational.
This is exactly where platforms like Flosum make a difference. We give enterprises the control, auditability, and safety net they need as AI agents start taking action on your data and your deployments.
Trust, Governance, and Observability Take Center Stage
Marc Benioff’s keynote made it clear: Salesforce isn’t just chasing AI, it’s redefining it through the lens of trust. The idea of the “Agentic Enterprise” isn’t about replacing humans with agents, but enabling humans to collaborate with them safely and intelligently.
He revisited Salesforce’s three classic pillars—trust, data, and governance—reframing them as the foundation for reliable AI. “Context is the new prompt,” he said, and it struck a chord.
Add to that the introduction of 300+ industry-ready AI agents, and the message is clear: the future of Salesforce will be vertical, contextual, and intelligent.
That’s where Flosum’s DNA aligns perfectly. Governance, control, visibility, these aren’t just technical checkboxes; they’re the DevOps foundations of the “Agentic Enterprise.” And that’s what we’ve been working on with regulated industries across the world (from financial services to healthcare to the public sector). Governance, auditability, and compliance are non-negotiables.
Attendees that spoke to us were buzzing about AI. They were equal parts excited and cautious. Security came up in almost every conversation, reinforcing that customers aren’t just asking “Can we do AI?” They’re asking, “Can we trust AI?”
Looking Ahead
Dreamforce 2025 felt different, like a turning point. Salesforce has thrown open the door to the Agentic Era, and the ecosystem is racing to catch up.
At Flosum, we’re not just keeping pace. We’re helping lead the way. With our upcoming TRUST Framework for regulated industries (stay tuned for more!), and new AI-ready, compliant, enterprise-level DevOps capabilities, we’re showing enterprises that innovation doesn’t have to come at the cost of control.
The future of Salesforce is agentic, contextual, and governed, and we couldn’t be more excited to help build it.
Learn more about how Flosum can support your Salesforce deployment strategy, from secure DevOps to data integrity to everything in between. Request a demo today.
