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EU Data Residency: Understanding Data Storage and Compliance Obligations

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Resources /
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EU Data Residency: Understanding Data Storage and Compliance Obligations

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Billion-euro fines are hitting major tech companies—not for data breaches, but for embedding non-compliant data transfers into everyday business operations.

Here's what most compliance teams get wrong: GDPR doesn't actually require EU customer data to stay within European borders. The regulation establishes transfer mechanisms—Standard Contractual Clauses, adequacy decisions, supplementary safeguards—that enable compliant international storage when implemented correctly. The costly assumption that data residency means geographic lockdown leads organizations to over-engineer solutions while missing the compliance gaps that regulators actually penalize.

This article provides a practical framework for Salesforce environments. You'll learn how to distinguish mandatory controls from optional ones, implement compliant transfer mechanisms through SCCs with supplementary measures, and leverage Hyperforce EU infrastructure strategically. You'll also see how to build automated validation into deployment pipelines—so your compliance architecture reduces audit risk rather than creating operational bottlenecks.

GDPR Compliance Framework for Data Transfers and Storage

This compliance framework operates on two levels. The first establishes legal mechanisms for international data transfers. The second defines the technical controls and documentation practices organizations must implement regardless of data location.

Articles 44-49 establish a transfer framework permitting international data storage when appropriate safeguards exist. Three legal mechanisms enable compliant transfers:

  • Adequacy decisions for approved countries
  • Appropriate safeguards including Standard Contractual Clauses for non-adequate jurisdictions
  • Strictly limited Article 49 derogations for exceptional circumstances

Standard Contractual Clauses represent pre-approved contractual templates that bind both sender and recipient to uphold EU protection standards, as explained by the European Commission.

Following the Court of Justice's 2020 Schrems II decision, organizations must now conduct Transfer Impact Assessments evaluating whether destination country laws could prevent data importers from fulfilling contractual obligations. When risks are identified, supplementary technical measures beyond SCCs become mandatory.

Data must remain within EU borders only when no adequacy decision exists, appropriate safeguards cannot be effectively implemented due to conflicting laws, and no Article 49 derogation applies. This scenario is rare, as SCCs with supplementary measures usually enable compliant transfers.

Beyond establishing legal transfer mechanisms, GDPR mandates specific technical controls and comprehensive documentation practices. Organizations must implement security measures proportional to data processing risks while maintaining records that demonstrate ongoing compliance.

Technical and Documentation Requirements

GDPR establishes comprehensive requirements for security controls, privacy-by-design integration, and compliance documentation. These requirements directly impact IT compliance managers who must configure Salesforce instances and maintain audit-ready documentation.

  • Article 32 – Risk-based technical controls: Requires pseudonymization and encryption, system resilience and availability, and regular security testing and assessment.
  • Article 25 – Privacy-by-design integration: Mandates that controllers document evidence that privacy considerations were integrated during system development, at the time of determining processing means.
  • Articles 30 and 5(2) – Documentation obligations: Establishes Records of Processing Activities that demonstrate active compliance. Controllers must document processing purposes and data categories, recipient details, cross-border transfer mechanisms, appropriate safeguards for international transfers, and retention periods and security measures.

Records must be maintained electronically and made immediately available to supervisory authorities on request.

The EU Cloud Code provides authoritative technical specifications for cloud service providers. The European Data Protection Board endorsed it on 28 March 2024. The Code operationalizes GDPR requirements by mapping them to ISO 27001, ISO 27017, ISO 27018, and NIST SP 800-53 standards, establishing specific controls including network segregation, access management, and encryption.

ISO 27001 provides the security baseline for Article 32 compliance, while ISO 27701 adds privacy-specific controls addressing data minimization, purpose limitation, and privacy-by-design requirements relevant to Article 25.

Salesforce Hyperforce EU Operating Zone Capabilities

With the legal framework established, organizations need infrastructure that supports compliant implementation. Salesforce Hyperforce provides EU infrastructure specifications and compliance certifications that enable technical data residency controls.

Hyperforce operates instances in three EU locations

  1. Frankfurt (AWS region eu-central-1)
  2. Paris (AWS region eu-west-3)
  3. Italy (AWS region eu-south-1)

The platform provides local data storage, meaning customer data is stored at rest in the country, and Salesforce will not relocate it.

The Hyperforce EU Operating Zone provides customers with greater control over what data gets transferred out of the EU through technical policies and operational processes. The infrastructure is designed with three availability zones across multiple discrete data centers, providing coverage across all 27 EU member states.

Salesforce maintains comprehensive compliance certifications accessible through compliance.salesforce.com, including ISO/IEC 27001:2022 for information security management, ISO/IEC 27017:2015 for cloud security controls, ISO/IEC 27018:2019 for privacy controls in public clouds, and SOC 2 reports covering corporate services and Hyperforce infrastructure.

The platform also maintains European-specific certifications, including NEN 7510-1:2017 for Dutch healthcare information security and HDS certification for French health data hosting.

Automating Compliance Validation in Salesforce Deployments

Infrastructure capabilities alone don't ensure compliance—organizations need automated validation throughout their deployment workflows. Maintaining EU data residency compliance during Salesforce deployments requires capabilities beyond standard platform controls.

Standard Salesforce platform controls provide security settings and audit logging, but lack automated validation across deployment pipelines. This gap creates deployment bottlenecks and increases audit risk when teams rely on manual compliance verification.

Purpose-built deployment pipelines for Salesforce metadata address these requirements by enforcing data classification checks before production deployment, validating region-specific targeting, and generating audit trails required under regulatory documentation requirements.

According to the Data Residency documentation, Salesforce metadata links every object and dataset to its security, privacy, and compliance policies, so protection travels with data wherever it is used. This architectural principle means deployment pipelines must preserve and validate metadata classification throughout the entire CI/CD process.

The GDPR Compliance module specifies that organizations must establish data classification at the field level before deployment. Teams need automated validation in their CI/CD pipelines to verify that all custom objects and fields include proper data classification metadata before deployment to production EU instances.

According to Hyperforce documentation, organizations must incorporate data residency planning into their deployment strategy to meet legal requirements in each operating region. Deployment teams must target specific regional instances and maintain separate sandbox environments aligned with production data residency regions.

Deployment pipelines must integrate with audit trail capabilities. Implementation may use field-level audit trails for compliance-critical data objects, event monitoring for deployment activities, and retention configurations to help document processing activities relevant to Article 30, but these specific Salesforce configurations are not directly required by Article 30.

Organizations managing complex Salesforce deployments across EU member states need solutions that automate compliance validation while reducing manual intervention. Flosum provides automated deployment pipelines for Salesforce metadata that generate audit trails for compliance reporting.

This architectural approach—embedding compliance validation in deployment workflows—transforms regulatory requirements from manual review checkpoints into automated validation layers. Flosum supports policy-based deployment controls throughout the development lifecycle, reducing deployment bottlenecks while maintaining audit readiness.

The Cost of Getting It Wrong

The framework and tools outlined above aren't theoretical—regulators are actively penalizing organizations that embed non-compliant transfers into their operations.

Meta Platforms Ireland Limited received a €1.2 billion penalty in May 2023 for unlawful transfers of European user data to the United States following Privacy Shield invalidation. The European Data Protection Board issued a binding decision requiring compliance within six months.

Uber Technologies faced a €290 million fine in August 2024 for transferring European driver personal data to its United States headquarters without implementing the required Chapter V safeguards. The Dutch Data Protection Authority characterized this as a record-breaking fine for unlawful international transfers.

These cases confirm that violations embedded in core business operations attract substantially higher penalties than isolated compliance failures. The time to build compliant transfer mechanisms and automated validation is before regulators come asking questions.

Request a demo with Flosum to explore how deployment automation designed for Salesforce environments can address your EU data residency compliance requirements.

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