For many enterprises and their staff using Salesforce as their CRM platform of choice, the importance of proper management and monitorization of the performance, backup and security of their System is paramount. Maintaining an optimum performance of your Salesforce environment is not only more comfortable for users, but also increases the overall speed, reliability and security of the entire system.

One of the most effective methods for ensuring that your Salesforce performance remains at its optimum is by regularly clearing the cache. This process helps refresh the data stored in the system by deleting, purging and eliminating non-essential data that is stored and can otherwise affect the proper functioning of Salesforce.

When does clearing the cache become necessary?

Clearing the cache is usually recommended each time after the installation of a new release or an application to the platform. Similarly, it is necessary whenever a migration of data or a disaster recovery processes are taking place in the Salesforce platform.

It is important to note that the frequency measure for how often the cache needs to be cleared depends on the particular environment of your Salesforce platform. If the performance of Salesforce is sluggish or if errors are frequently experienced by the staff using the system, it may be prudent to clear the cache every few days or even once a day.

What does the cache clearance mean for Salesforce performance?

When the cache is not cleared regularly, the information and data stored in the system are not updated as regularly as necessary, which can cause discrepancies in the speed and reliability of the Salesforce environment.

By purging your Salesforce platform of unnecessary and redundant data that accumulates over time, the performance and reliability of the platform drastically increases. Moreover, it also reduces the chances of errors and crashes occurring on the platform by preventing it from becoming overloaded with excess information.

Clearing the cache also eliminates potential risks from individuals with malicious intent exploiting vulnerabilities in the data that may have accumulated in the system.

How can a enterprise easily clear the cache?

Fortunately, most Salesforce release management, data backup and recovery and security solutions make it easy to clear the cache with a few simple steps. Normally, the user will be able to access a dashboard in which they can select the “clear cache” option and follow the instructions to complete the process.

In most cases, the process is quick and easy and not require any specialized knowledge. Of course, more experienced users may be able to tweak some of the parameters of the cache clear process to further optimise their Salesforce system.


Clearing the cache is an essential maintenance process for any enterprise utilising Salesforce as their CRM platform of choice. By regularly deleting, purging and eliminating unnecessary data, the performance and security of the system can be drastically increased, reducing the chances of errors and crashes. Clear cache processes made by Salesforce release management, data backup and recovery and security solutions are typically easy to follow and provide significant advantages for the system.


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“Flosum is the best native release management tool that you will fall in love with. I have gained confidence in my role and has given me the ability to view release management from a whole different perspective.”

Faizan Ali

Faizan Ali
Salesforce Consultant at Turnitin