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What Is Salesforce Hyperforce? Data Residency, Compliance and Migration

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What Is Salesforce Hyperforce? Data Residency, Compliance and Migration

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11
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Illustration of a cloud and a globe
Illustration of a cloud and a globe

Salesforce Hyperforce is the infrastructure Salesforce now runs on: the platform rebuilt for the public cloud, so you can choose the country where your org's data is stored and processed.

Hyperforce settles where data lives. It doesn't control how changes reach each regional org, so that part is still yours to govern.

Below, we cover what actually changes with Salesforce Hyperforce, how data residency and compliance work, what tends to break in a migration and how to govern more than one region.

What is Salesforce Hyperforce?

Hyperforce is Salesforce's infrastructure architecture for the public cloud.

Before it, traditional Salesforce infrastructure ran in Salesforce-controlled data centers. Those were physical data centers where Salesforce ran the servers, storage and networking itself.

Salesforce's engineering teams have explained why. For years, the only practical way to deliver Salesforce's brand of software as a service was to run everything itself.

Hyperforce moves the Salesforce platform onto public cloud infrastructure from public cloud providers. The underlying infrastructure is now written as code instead of racked as hardware.

Salesforce says this cuts launch timelines for new regions, gives customers more say over residency and makes continuous updates easier. Moving your org onto it comes at no additional cost, according to Salesforce's public cloud infrastructure page.

Think of Hyperforce as the floor your Salesforce org stands on, not a feature you switch on in Setup. Your users see the same Salesforce applications after the move.

What changes is the cloud infrastructure underneath.

Which cloud does Hyperforce run on?

Hyperforce runs on Amazon Web Services (AWS) and, from late 2026, on Google Cloud Platform (GCP). You don't choose the provider; Salesforce places your org and you choose the country or region.

In its 2023 deal with AWS, Salesforce said it would expand its use of AWS "through Hyperforce".

What are Hyperforce's five architectural principles?

Salesforce's engineering team has written up the five principles behind Hyperforce. Each one shows how the Hyperforce architecture, a cloud native architecture built for the public cloud, changes the way your org behaves once it moves.

Principle What it means Why it matters after migration
Immutable infrastructure Containers, services and networks are replaced with new versions, not patched in place Configuration drift is designed out, but anything tied to a specific host gets fragile
Multi-availability-zone design Compute and storage run across at least three availability zones in a region Losing one zone doesn't take your org down
Zero trust Every request path is authenticated and authorized, and data is encrypted at rest and in transit Security controls apply by default, not team by team
Infrastructure as code Infrastructure is defined in metadata kept under source control Regions are standardized, so automated, repeatable deployment is the expected model
Clean slate Salesforce redesigned its infrastructure practices for the cloud from scratch It assumes modern release practices on your side too

What are the key benefits of Hyperforce?

Salesforce sells the Hyperforce architecture on four benefits that apply to all Salesforce customers on it. Each one is covered below, with where the claim comes from.

Local data storage

You choose a region, and Salesforce stores your data there. Its localized data residency options let you pick where data is stored and processed.

If you work in a highly regulated industry, that control over data residency is the place to start your review.

Enhanced security by default

The Hyperforce architecture is built on zero trust. There's no implicit access to resources, and all data is encrypted at rest and over the wire.

Salesforce's own operators get just-in-time access to production. That access is removed automatically after a set period.

Salesforce also says Hyperforce integrates with cloud security posture management tools and uses identity and access management and role-based permissions. Your own access controls and sensitive data policies still sit on top.

Scale and business continuity

Hyperforce infrastructure runs across multiple availability zones, at least three in each region. A single hardware fault or power cut shouldn't take your org down.

It's a cloud native design on elastic cloud infrastructure. Salesforce says it can scale resources up or down, so infrastructure resources scale dynamically based on demand.

For disaster recovery, Salesforce lists continuous replication of your Salesforce instance in a separate geographic location. Factor that into your business continuity plan before you decide what to cover yourself.

Faster, safer deployment cycles

Salesforce manages its infrastructure as code, in metadata kept under source control. Infrastructure changes follow the same lifecycle as any other software change, which Salesforce says lowers the risk of human error.

Agentforce and Customer 360 run on containerized services in the public cloud.

Salesforce says that lets it deliver apps rapidly and reliably to locations worldwide, as its public cloud infrastructure page puts it, without the hardware build-out physical data centers needed.

How does Hyperforce handle data residency?

Hyperforce supports in-country storage: customer data is stored in the country where your org is located. Options include the U.S., U.K., Germany, India and Japan, and the region list is still growing.

There's a catch, and Salesforce says so itself: data residency depends on the services you use. Some products have parts that run in other countries, or connect to services that aren't on Hyperforce yet.

So check each product against your region. Picture a German insurer running its org in the Germany region.

Its core CRM data stays at rest in Germany. But if the team turns on a service that isn't available there yet, that service could process data somewhere else, and compliance has to catch it product by product.

An org's Salesforce data sits in one country, so a Salesforce organization with data in multiple regions plans residency org by org. For country detail, see our posts on Salesforce data residency and UK data residency.

What is the Hyperforce EU Operating Zone?

The EU Operating Zone is a paid Hyperforce offering for EU customers. Customer data is stored and processed inside the EU boundary.

Customer and engineering support comes from EU-based staff, around the clock.

At launch, the zone covered a first set of Sales, Service, Experience, Platform and Industries products, with more planned. Salesforce also documents how it keeps EU data storage and processing in the region.

Our post on EU data residency and GDPR in Salesforce covers how that fits with GDPR.

Is data residency the same as data sovereignty?

No. They sound alike, but they answer different questions, and a risk assessment needs both.

Data residency Data sovereignty
The question Where is the data stored at rest? Whose laws can compel access to it?
Hyperforce example An EU company picks an EU region, so its data is stored in the EU Salesforce is a U.S. company, so U.S. law such as the CLOUD Act can still apply
How you address it Choose the right region Region choice alone doesn't settle it, so involve legal and review contracts

For the legal side, the U.S. Department of Justice explains the CLOUD Act and how it reaches data held by U.S. providers.

So an EU region tells you where your data sits. It doesn't necessarily tell you who can ask for it.

Which compliance certifications apply on Hyperforce?

Certifications belong to Salesforce services, not to the region you pick. Map your compliance requirements service by service, using the table below as a guide.

Framework What Salesforce publishes What to check
SOC 2 and ISO 27001 SOC 1, 2 and 3 reports and ISO 27001/27017/27018 certification for its covered services The product exclusions listed for your services
HITRUST HITRUST CSF certification for covered services Some products are excluded, so check yours
HIPAA Not a certification, so it isn't in the certification list Ask Salesforce about Business Associate Addendum coverage for your services
FedRAMP Class D, formerly High Government Cloud Plus, a separate government environment Government Cloud Plus is separate from standard Hyperforce
GDPR EU Operating Zone for EU storage and processing Which of your products are in the zone

The SOC, ISO and HITRUST details come from Salesforce's Security, Privacy and Architecture documentation. It lists exclusions product by product, so read the ones for the services you actually run.

On the government side, Government Cloud Plus holds a FedRAMP provisional authorization at the high impact level. Salesforce now labels that FedRAMP Class D, and Salesforce Government Cloud is built on AWS GovCloud (US).

In healthcare, your own HIPAA backup obligations still apply on top of this. Federal teams can start with our Salesforce FedRAMP compliance guide.

What changes when you migrate to Hyperforce?

Salesforce says migrations are usually completed with little to no downtime. During the maintenance window, the org can be in read-only mode, so don't plan deployments for that day.

The real work in the Hyperforce migration process is elsewhere. It's in the infrastructure dependencies you've built up: everything your external systems, third-party integrations and security controls assume about where your org lives.

Hard-coded URLs and changing IP addresses

On Hyperforce, Salesforce says you can't rely on hard-coded instance references or IP allowlists.

Look for them in custom code, integrations and API clients before the move. If you only find them afterward, something may already have broken.

IP addresses change too. Salesforce recommends allowlisting domains instead of IP addresses, and publishes its IP ranges by Hyperforce region for cases that still need them.

Sandboxes and change sets

Ask your Salesforce account team when each of your sandboxes will move. Then check how your release process copes while some orgs have moved and others haven't.

If you still deploy with change sets, this is where it hurts most, because every change set is a manual step between two orgs.

A migration is a good excuse to move off them. Salesforce's own option is Lifecycle Center (formerly next-generation DevOps Center), or you can use a dedicated release tool with version control, automated testing and rollback.

Each region you add makes the problem bigger. Two regional orgs mean two chances to miss a step, and five mean five.

What governance do you need across Hyperforce regions?

Hyperforce takes care of where data lives. Keeping each regional org in step is a DevOps compliance job, and it comes down to four things.

Automated deployment pipelines

Automated pipelines need to know each region's URLs, IP ranges and environment variables. Otherwise, every regional deployment is a chance for drift or a broken integration.

Salesforce's guide to pipeline stages runs from development through integration, user acceptance testing and staging to production. Yours can differ, as long as it runs the same way in every region.

Version control and rollback

When a release goes to several regional orgs, you need one record of what changed, where and when.

Rollback has to work in each org on its own. That way one failed deployment doesn't become a long outage.

Audit trails

Auditors will want every change in every org tied to a person, a timestamp and an environment. Salesforce's Field Audit Trail covers field history, and your release tool has to cover the deployments.

Policy checks before production

Checking a deployment against your policies before production is much cheaper than explaining a gap after an audit. It's where a data governance program meets the release process.

Hyperforce migration checklist

Use this before, during and after the move. It won't cover every org, but it hits the usual surprises.

Before migration:

  • Search code and integrations for hard-coded instance references, My Domain references and API endpoints.
  • List the inbound and outbound integrations, middleware and partner connections in your Salesforce environment that assume a fixed instance or IP.
  • Replace IP allowlists with domain allowlists where you can.
  • Check that every Salesforce product you use is available in your target Hyperforce region.

During migration:

  • Expect a read-only maintenance window, confirm the date with your Salesforce account team and give business operations notice.
  • Freeze deployments until the move is finished.

After migration:

  • Repoint URLs and integration endpoints, and update firewall rules.
  • If you're still on change sets, move to a source-driven CI/CD pipeline.
  • Check that audit trails, access controls and data residency settings work in every regional org and Salesforce environment. Then test key integrations end to end before normal releases restart.

How Flosum fits a multi-region setup

Flosum runs three ways: Salesforce-native as a managed package in your org, Flosum-hosted cloud, or customer-hosted in your own cloud account.

With the native option, version control and deployment data stay inside your Salesforce org, wherever that org is hosted.

Our comparison of Salesforce DevOps deployment models puts them side by side, so you can see which model fits your residency needs.

You can also see how native Salesforce DevOps compares with other Salesforce DevOps tools for release control across regions.

FAQs

What is Salesforce Hyperforce?

Salesforce Hyperforce infrastructure is what Salesforce now runs on in the public cloud, in place of Salesforce-controlled data centers. You can choose the country where your org's data is stored and processed.

Why is Salesforce moving to Hyperforce?

Salesforce says Hyperforce cuts launch timelines for new regions, gives customers more choice over where data is stored and processed, and makes continuous updates easier. Its infrastructure is defined as code.

Which cloud providers does Hyperforce use?

Hyperforce runs on Amazon Web Services (AWS) and, from late 2026, on Google Cloud Platform (GCP). You don't choose the provider; Salesforce places your org and you choose the country or region.

Does moving to Hyperforce cost extra?

Not according to Salesforce, which says there's no additional cost to run on Hyperforce. The EU Operating Zone is the exception, as a separate paid offering.

What's the difference between Hyperforce and Salesforce?

Salesforce is the CRM platform and the Salesforce services your teams use. Hyperforce is the infrastructure underneath, so a move changes where your org is hosted, not how Salesforce works day to day.

How does a Salesforce Hyperforce migration work?

Salesforce moves your org to the target region, usually with little to no downtime, though the org can be read-only during the maintenance window. Your part is updating hard-coded instance references, IP allowlists and integrations.

How do I know if my Salesforce org is on Hyperforce?

Look up your org's instance name, then check whether that instance is on Hyperforce, as Salesforce's Hyperforce FAQ explains. The same FAQ points you to my.trust.salesforce.com for your instance's location and maintenance windows.

Is Hyperforce more secure?

It's built on zero trust, with no implicit access to resources and all data encrypted at rest and over the wire. Your own permissions, sharing and access controls still decide who sees what inside your org.

Does Hyperforce solve data sovereignty?

Not by itself. Hyperforce controls where data is stored, but Salesforce is a U.S. company, so laws such as the CLOUD Act can still apply wherever the data sits.

Book a demo to see how Flosum keeps Salesforce releases consistent across your Hyperforce regions.

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