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The Agentforce Era:
Governing Autonomous Salesforce Agents
The essential guide for enterprises worldwide navigating Agentforce adoption with confidence, compliance, and control.
Why governance matters
Salesforce Agentforce introduces autonomous AI agents that can plan, decide, and execute workflows across your Salesforce environment without waiting for human approval.
While these agents promise unprecedented acceleration in customer service, DevOps, and data operations, an improperly governed agent also introduces machine-speed risks.
For enterprises operating under regulatory frameworks worldwide (including GDPR, HIPAA, SOC2, and emerging AI regulations), the question is no longer if you need agent-aware governance but how quickly you can implement it.
The choice impacts more than security. It defines your compliance posture, customer trust, regulatory readiness, and ability to innovate without creating liability.
While these agents promise unprecedented acceleration in customer service, DevOps, and data operations, an improperly governed agent also introduces machine-speed risks.
For enterprises operating under regulatory frameworks worldwide (including GDPR, HIPAA, SOC2, and emerging AI regulations), the question is no longer if you need agent-aware governance but how quickly you can implement it.
The choice impacts more than security. It defines your compliance posture, customer trust, regulatory readiness, and ability to innovate without creating liability.
What you'll learn in this white paper
Why autonomous agents require new governance models
Traditional DevOps and backup solutions can't protect against machine-speed threats
The 5 high-impact risks every enterprise must address
From data exfiltration to prompt injection and cascading failures
Why backup is no longer enough
Understanding prevention vs. recovery in the autonomous era
A practical 10-pillar governance framework
Based on NIST AI RMF, tailored specifically for Salesforce Agentforce environments
How to operationalize governance at machine speed
Real-time monitoring, automated enforcement, and continuous compliance
A 90-day implementation roadmap
From inventory and assessment to full production deployment
Who this is for?
CISOs, IT Directors, and Security Leaders responsible for AI governance and regulatory compliance
Salesforce Architects and DevOps Managers deploying or planning to deploy Agentforce
Compliance Officers and Risk Managers navigating global regulatory requirements (GDPR, HIPAA, SOC2, AI regulations)
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Anyone looking to adopt Agentforce responsibly without slowing innovation or creating regulatory exposure
Why now
The risks of autonomous agents are not hypothetical. They're occurring in production environments as we speak. Security researchers have documented machine-speed data exfiltration, prompt injection attacks, and cascading automation failures in real-world Salesforce deployments.
The winners in the autonomous era will be those who implement proactive controls before (not after) incidents occur.
The Agentforce Era: Governing Autonomous Salesforce Agents provides the frameworks, implementation steps, and decision criteria you need to govern Agentforce with confidence - so you can move fast, stay secure, and maintain compliance.
