As a global digital consultancy delivering complex Salesforce implementations for multiple clients, Valtech must balance speed, quality, and consistency across highly customized environments. Managing metadata promotions across numerous customer orgs, often with large, distributed teams, introduced risk, inefficiencies, and rework.

By adopting Flosum DevOps, Valtech established a more reliable, scalable, and transparent Salesforce DevOps process—one that improved delivery quality, reduced errors, and increased confidence for both Valtech teams and their customers.

The Challenge: Risky Deployments and Growing Complexity Across Client Orgs

Before Flosum, Valtech relied on tools that performed environment-by-environment comparisons, requiring a new comparison for every deployment. While workable at smaller scales, this approach became increasingly risky as projects and teams grew.

“Each metadata promotion was a new comparison and deployment. This model introduces risks, as it is not possible to guarantee that everything needed will be promoted without omitting any metadata.” — Daniel Zorzi, Delivery Director of Brazil Salesforce Practice, Valtech

In an effort to address these issues, Valtech implemented a different DevOps solution before turning to Flosum. While it solved some initial problems, it ultimately introduced more severe challenges, particularly around retroactive promotions and deployment accuracy.

The impact was felt across delivery teams:

• Increased risk of missing or overwritten metadata
• Greater complexity when multiple developers worked in parallel
• Rework during deployments and delayed timelines
• QA and release managers spending excessive time validating environments
• Customer dissatisfaction due to incomplete or buggy UAT environments
  

“These problematic areas affect all aspects of the project. They generally lead to rework during deployments and additional time consumption by the team—especially QA and release managers—resulting in customer dissatisfaction during UAT.” — Daniel Zorzi, Delivery Director of Brazil Salesforce Practice, Valtech

Why Valtech Chose Flosum DevOps

Valtech needed a DevOps solution designed for Salesforce that could reliably manage metadata promotions across multiple environments while supporting a consulting delivery model.

“We needed a tool that would enable effective management of metadata promotions across environments and allow deploying the same package to other environments, providing greater assurance and stability.” — Luiz Caseto, Salesforce Architect, Valtech

During evaluation, Flosum stood out, even though its approach was initially different from traditional Git-based workflows.

“At first, it was strange to learn that the metadata repository wasn’t in a conventional version-control system such as Git. However, after understanding the concept better, it made perfect sense that it was the way it was.” — Luiz Caseto, Salesforce Architect, Valtech

For Valtech’s consulting teams, several Flosum capabilities proved especially valuable:

• Clear visibility into where each package (branch) exists
• Confidence in which environments have received which changes
• Built-in conflict management for concurrent development
• Salesforce-native architecture aligned with platform standards
  

“The easy way to know where each package is located, and in which environments it has already been applied, was key, along with managing metadata conflicts.” — Luiz Caseto, Salesforce Architect, Valtech

The Results: Faster, Safer, More Predictable Client Deliveries

After adopting Flosum DevOps, Valtech saw immediate improvements across its Salesforce delivery lifecycle.

“By adopting Flosum, we were able to mitigate errors and recurring problems, which brought greater agility to the entire development cycle.” — Emilly Martins, Release Manager, Valtech

Key outcomes included:

• Significant reduction in deployment errors
• Less code overwriting between environments
• Increase in deployment frequency without sacrificing quality
• More predictable, stable releases for clients
• Improved visibility into performance using Flosum Metrics
  

“We now have a macro view of our performance. This allows us to identify points for improvement and move toward a more complete and efficient CI/CD flow.” — Emilly Martins, Release Manager, Valtech

These improvements directly translated into better client outcomes:

“The process became safer, predictable, and efficient for our customers. That directly reflected in the quality of our deliveries.” — Emilly Martins, Release Manager, Valtech

Building Trust with Clients Through Native Salesforce DevOps

Beyond operational efficiency, Flosum helped Valtech strengthen client trust and credibility, an essential factor for consulting partners managing mission-critical Salesforce environments.

“Flosum provides greater security for both Valtech and our customers. They feel more confident when we present our release management cycle using the platform, especially because it is a native solution that follows all Salesforce standards.” — Daniel Zorzi, Delivery Director of Brazil Salesforce Practice, Valtech

This native-first approach reinforced Valtech’s delivery maturity and professionalism:

“It reinforces the credibility of the process and guarantees more consistent and reliable deliveries.” — Daniel Zorzi, Delivery Director of Brazil Salesforce Practice, Valtech

A True Partnership

For Valtech, the relationship with Flosum extended beyond tooling.

“The partnership is a great differential. The team supports us quickly and with accuracy.” — Daniel Zorzi, Delivery Director of Brazil Salesforce Practice, Valtech

Advice for Other Salesforce Consulting Partners

When asked what he would tell other Salesforce consulting firms evaluating DevOps tools, Daniel Zorzi is clear:

“Considering the entire process and the various quality points that Flosum offers, investment in the tool brings a direct return for the entire team. It provides more agility, security, and quality in deliveries, making the development flow much more efficient.” — Daniel Zorzi, Delivery Director of Brazil Salesforce Practice, Valtech

About Valtech

Valtech is a global digital transformation consultancy that helps organizations innovate, design, build, and deliver digital solutions at scale—including complex Salesforce implementations across industries.

Interested in learning more about how Flosum DevOps can help your team deploy seamlessly, every time? Request a demo today!